The Canada Revenue Agency (CRA) has announced that its individual income tax enquiries line will be open for extended hours during the upcoming tax filing season.
That line — reachable at 1-800-959-8281 — is open from 9 a.m.to 9 p.m., Monday to Friday. In addition, where wait times to speak to an agent are long, callers will be provided with the option of receiving a callback from a CRA customer service agent.
Information on the individual income tax enquiries line, including current wait times to speak to an agent, can be found on the CRA website at https://www.canada.ca/en/revenue-agency/corporate/contact-information.html. More information on the callback option, including security measures, is available at https://www.canada.ca/en/revenue-agency/corporate/contact-information/automated-callback-service.html.